Had trouble with the washer (a Sunday afternoon), left message. Steven called back within 20 minutes, outlined some things I could try, but in case it didn’t work, we set up an appointment the next day. He came, diagnosed the problem, and since it was a different part, something he didn’t have on his truck, he promised to find it and come back. Called a couple of days later and met latter that afternoon and installed the part which took care of the problem. All this for less than $100, parts/labor. Great service, good price, excellent experience. Well done Steven, I’ll spread the word. and thank you for your efforts.