Steven will forever be my go to appliance repairman. I originally had a call in to another repair company who did not show up for their scheduled appointment. I called Steven who showed up in 15 minutes to repair my front loading washer. He was extremely courteous, worked diligently until he found the leak in my washing machine, and the cost was only $69. I will refer him to all that ask!
Had trouble with the washer (a Sunday afternoon), left message. Steven called back within 20 minutes, outlined some things I could try, but in case it didn’t work, we set up an appointment the next day. He came, diagnosed the problem, and since it was a different part, something he didn’t have on his truck, he promised to find it and come back. Called a couple of days later and met latter that afternoon and installed the part which took care of the problem. All this for less than $100, parts/labor. Great service, good price, excellent experience. Well done Steven, I’ll spread the word. and thank you for your efforts.
Just had Steven come by and look at our broken washing machine. He was on time, found the issue quickly, and recommended an inexpensive fix for the problem. He could have charged me a lot more to install it himself but showed me how to do it myself. My new go to guy for all appliance issues.
Professional, courteous and fixed the problem. YOU CANNOT ASK FOR MORE THAN THAT. Old school customer service not seen too much these days. Highly recommended.
